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Please take a moment to read this before hiring Lilia.
How long have you been doing what you do and how did you get to be an Organization & Take Action Expert?
- I am an accountant and lawyer by training
- I was the Controller, CFO and COO of various insurance enterprises
- After my insurance experience, I worked for major corporations such as AT&T, Blue Cross and Blue Shield and Labcorp, Inc. for more years than I’d like to count
- While there, I helped these major corporations create, streamline and implement processes that helped them to reduce the internal cost of doing business
- My internal clients loved me
- I made six figures at doing what I loved
- I managed large teams of people
But…. I was not happy.
For one thing, extremely large corporations are bureaucracies. They’re very impersonal. And, much to my chagrin, systems got highjacked into ways not to be responsive.
As time passed, working inside the huge machine of the corporation took a toll on me, on my spirit.
I found myself feeling powerless to change situations that affected me directly.
I felt that I was just another replaceable cog in the enormous wheel; the automaton running on my designated wheel.
Even though I was good at what I did, made lots of money and my internal clients loved me I became unhappier. I hated having to get up and be at a their designated place at the designated time.
Although I was instrumental in solving some thorny business problems, I could not reward my people for the good work they’d done.
Until it became unbearable for me.
And, one day on the way to work, I actually thought to myself: What if I slammed my car into that tree?
That very thought scared me to death. And, that’s when I decided I’d had enough.
Like so many others, I thought that coaching was the way for me. So I trained as a career coach. And I opened my own business while working full time.
But I struggled to attract clients.
Trying to get more clients led me to attend Fabienne Fredrickson’s Client Attraction workshop.
At the workshop, I listened fascinated as one business owner after another spoke of their struggles with managing their businesses, their inability to implement their projects. I kept thinking to myself: “But, WAIT! That’s so easy to do! What is their problem?”
It was at that very moment I realized that I have a gift.
And my gift is the ability to see the details of a plan take shape in my head, like a map in my mind. I visualize the solution and how to take action.
I realized that I truly could help other business owners by organizing, streamlining, planning in their business, and by taking action on their behalf.
Right then and there, I made a commitment to me to use this gift. To put it together with the skills I’d learned through my business experience to help others who could not do the same thing.
Right then and there, I made the decision to help business owners organize, simplify and manage their businesses.
Since then, I have worked with numerous clients and have developed the Think Like a CEO™ system. The system is used to analyze the client’s business as it is now, plan actions to organize it, efficiently implement the tasks needed and evaluate the results.
What is a Business Manager and What Do They Do?
A traditional business manager’s job description includes supervising and directing employees in their day-to-day tasks. The business manager leads the organization by giving direction to the workforce regarding the strategic and operational activities necessary to achieve the goals and objectives. It is the business manager’s responsibility to manage the work effectively toward these goals, and also to compile and present information on the team’s progress. At times, due to organizational constraints, the business manager is directly responsible for the implementation of the tasks.
A successful business manager is always seeking clear objectives. This is particularly so for areas of the business where there are measurements to take and accountability for. Keeping the main objectives constantly in mind is essential even if the objectives evolve over time. The business manager must be able to identify the key actions that the business is going to pursue. This shows clarity.
A business manager could be summarized as having a mandate to “grow the company;” to that end, he or she will be focused on core deliverables such as increasing brand awareness, implementing new products, finding ways to increase profitability, and coordinating public relations efforts. Other things a business manager does include things like customer service, data analysis, and a variety of other business activities.
A company may have a business manager, in person or virtual, reporting directly to the CEO. If the business does not have a business manager, the owner/CEO must perform those duties. One constant in a business manager role is the focus on profitability by effectively challenging and motivating all that work there.
How are you different from other business coaches and consultants selling “canned” systems?
Although we will occasionally touch upon time management, and other ”coach-y” things, you have me as your Simply Getting It Done Now™ idea implementation expert and consultant.
When we work together, you will have me as your Virtual Business Manager (VBM) during the length of our work together. Like any good operations officer, the work that I do is to take action on your behalf, ensure that internal operations are working for you and create the results that make your vision a success. Your job, as the Chief Executive Officer (CEO) of your company, is to create a grand and passionate vision for your company, that I will implement for you together with your other team members.
I do not work with anyone but self-employed professionals. I do not help them with any problem other than implementing projects and integrating the results into their internal operations. I help my clients by breaking down their idea into manageable bite-sized, actionable portions. I, then, take action on their behalf, allowing us to eat that elephant, one bite at a time. I am not a do-it-all-consultant. I refer anyone who has needs I do not specialize in to other business coaches or consultants. What this means is that I am very focused on anything and everything that works to implement and take action on projects.
Because my focus is very narrow, what you get with me is no-nonsense, undiluted expertise on what works for implementing your ideas and vision. I’ve simply become an expert on this and that’s why my clients get great results. The process is always delivered with tons of support and encouragement, working through all the obstacles that may pop up now and again.
What type of personality do you work best with and what is expected of me?
My tools and system were created to boost you into action. But you have to be a business owner who is absolutely committed, excited about and totally serious about getting your ideas into action. You’re just not sure what the right next step is.
I’m known to work best with high achieving go-getters who are super-ready to take action on their ideas and who need to know that they’re in good hands.
Consider our work together as an action-packed experience. You will be expected to work with me to take serious and consistent action. No more excuses! As a by-product, your business’ model and strategy will become clear. All the while you will receive full support in achieving your incredibly exciting goals: more money, action without stress, all in a consistent manner and in record time.
For what type of professional is this program NOT going to work?
I’m very selective in whom I work with. I opt to work with those people who fit my criteria, choosing to gently turn away people who aren’t suited for my programs and won’t get the results for which they would have signed up for. It wouldn’t be fair to them.
My services are NOT for those who lack the commitment to take action or who are unwilling to think and act like a CEO. It has been my experience that people in these circumstances are too distracted by issues not core to what I am consulting on. They do not trust my recommendations and do not do the work required to get results.
If you are one of these people, I gently and respectfully ask that you not call and I hope you understand why. We’ll probably just not work well together and I wouldn’t want you to waste your time or money.
What exactly is the From To-Do to CEO System™ and what does it include?
Having a business that works for you even when you are not there is the goal of all business owners. My From To-Do to CEO System™ is a proven, proprietary system for building an extraordinary business.
It allows you to build a business that delivers sustainable profits and productivity while also giving you, the business owner, more personal freedom and a superior quality of life.
The steps of the system are:
- Learn to Think Like a CEO
- Determine Where You Are Now
- What Will It Look Like When It’s Done
- Build the Business to Run Efficiently
- Monetize Your Knowledge
- Build Controls to the Action
- Evaluate and Celebrate
What results can I expect?
You can expect to:
- Have someone who will take action on your behalf, honing in on the EXACT steps required to take action.
- Create a compelling plan that will make you say: “Wow, that’s exactly what I need, how could I have missed this?”
- Make your service/program/product real, tangible, and ready for the marketplace
- Create a sustainable strategy for your business
- Provide you with proven ways for planning, creating and making real your service/program/product in the future
- Have someone to assist you so you actually have time for for working on business development and not on tactical tasks
- Work with an action partner who will gently hold you accountable for your part in the process
- Operate smartly at building your business
- Have someone who will take responsibility for seeing things through
- Break down ideas into bite-sized pieces to keep pulling yourself into your action as opposed to pushing so hard and feeling overwhelmed
- Have someone who will hold the team accountable to the goals and achieve them in your stead
- Create a power partnership
- Create systems that will free your time in order to do what you love most
How quickly can I expect results?
Clearly, this depends on how willing you are to collaborate in defining the idea’s purpose and its success factors. It also depends on how willing you are to let us work for you. That said, virtually all clients see tangible results within the first two to four weeks.
How can I guarantee myself that I will get my desired results, in record time?
Be totally focused on your goals. Understand that it’s not a “quick fix;” it’s not magic, and it takes time to realize the tangible outcomes of taking action. All of my clients who have been committed to action have seen the successful implementation of their ideas and deployed systems in their businesses in much less time than they would have on their own. They have made more money AND have more time to do what they love than they ever would have by doing what they do today.
Based on what I’ve read, I know you’re the one I want to be my partner. What are my options for getting started with you?
Your first step is to book a free, no-obligation consultation with our company’s COO, Lilia Lee. This call is 30-minutes in length and will allow you the opportunity to share your business needs with Lilia and for Lilia to describe how we can best help you with those particular needs. All calls are scheduled through an automated calendaring system called Tungle.com.
After the call, you will then decide if you’d like to proceed forward with our team.
Once we have welcomed you onboard, we will then set up your project(s). There is zero cost for you to utilize our resources. We use ProWorkFlow to organize our projects, flow communication through and setup to-dos and deadlines. It keeps our team focused and allows you to see the big picture on any given day. Learn more about ProWorkFlow here.
You will then be assigned an Virtual Business Manager. I will, more than likely, take the on the role of your Virtual Business Manager. A VBM is basically the person responsible for your day-to-day activities and your major projects. Consider me your COO (Chief Operating Officer).
The Virtual Business Manager will then want to schedule an initial call with you. This call will be used to go over any initial projects, to-dos or scheduled activities that you would like to delegate. It will also serve as the introduction to your business operations.
After that, you simply need to start sending in your requests. Whether they are one-off projects or on-going tasks to be managed, we can handle whatever you may have.
How Do You Work on my Projects?
Since I will be your Virtual Business Manager, I become your primary and main point of contact. New to-do requests should be directed to me so that the project can appropriately (and efficiently) be delegated to our implementers. At this time, we determine what activities are appropriate for you and your needs. Additionally, we will allocate the amount of time you’d like to allot to each activity.
The Virtual Business Manager will coordinate your tasks, setup to-do lists, manage and track deadlines and communicate your needs to the team.
Our implementation team will take the tasks from the Virtual Business Manager and complete the task(s).
From time to time, you may receive questions directly from the team. This is pretty common as it helps to create an efficient workflow and no one will become a bottleneck. If you ever find this overwhelming or you would prefer just your Virtual Business Manager to contact you, please let us know.